B.D.S. manufactured products are warranted to be free from defects in material and workmanship for a period 90 days. This warranty is extended to the original consumer. There are no other warranties, which extend beyond those stated here. Any implied warranty determined to be applicable is limited in duration of this warranty.
NON-B.D.S. PRODUCT WARRANTIES
For non B.D.S. product warranties: final warranty determination will be in the sole discretion of the manufacturer. B.D.S. shall not be responsible for (a) actual or alleged labor, transportation or other incidental charges; or (b) actual or alleged consequential or damages incurred by use of any products purchase form B.D.S. to make a warranty claim, contact B.D.S. Customer Service Department for a R.A. #, which need to be visible on the outside of the box. No C.OD.’s will be accepted. All shipping charges are the responsibility of the customer. When we receive the part it will be returned to the manufacturer for inspection. They will advise us on their decision to either repair or replace the part. While waiting, you may purchase a replacement part, it can not be returned if it has been used, even if the manufacturer warrantied your part.
B.D.S. catalogs and price sheets contain unique and specific information related to the products we manufacture. However, specifications and prices are subject to change without notice. B.D.S. is not responsible for printing errors. All prices are quoted in U.S. dollars and are F.O.B. Blower Drive Service warehouse, Whittier, California.
B.D.S. reserves the right at any time and without prior notification or liability to change or improve the design of any products, to add products or to discontinue products. Any such acts will not give rise to obligation to accept returns or to update the design of any such prior product.
A 50% Deposit is required with all orders over $100.00, any orders under $25.00 will not be sent COD. Allow freight and handling, charges on all orders. Due to our daily volume of orders, once an order has been placed, we’re sorry but no changes or additions can be made. If you need to add or change an order, we will be glad to start a new order for you.
DEPOSITS: Deposits may be made using credit cards, personal and company checks, money orders, cashiers checks, certified checks, and of course cash. We strongly recommend that you do not send cash by mail. Personal, Cashier’s checks and company checks are a handy way to pay however, some delay may occur due to bank clearance time. Also if your order comes to an amount in excess of the check amount (price increase, freight discrepancy, etc.) the balance due may be sent C.O.D.
CREDIT CARDS: We accept Visa, Master Card, American Express, and Discover. When paying with a credit card, please have your card number, security code and expiration date available or include them with your order in the spaces provided.
C.O.D: All C.O.D.’s will be sent cashiers check or money order unless other arrangements are made and approved prior to shipping. Whenever possible, you will be mailed an order “Confirmation” showing all items ordered and their prices along with other pertinent order information
NSF Charge: NSF checks will result in a $30.00 service charge.
All foreign orders require payment in advance. Payment must be made with Visa, Master Card, American Express, or Discover credit cards only. We will need a copy of the photo page from your passport. Where available, orders will be shipped via U.P.S. Otherwise parcel post or an air freight company.
Upon receipt of an obviously damaged package, you have the option of refusing delivery and the order will be returned to Blower Drive Service Co. or you may receive the order and make note of the visible damage, in writing to the carrier. If upon inspection of the parts you find them damaged due to the carrier’s handling, you then have 48 hours to file a formal claim with the carrier. DO NOT RETURN DAMAGED PARTS TO US. Keep the package and parts in the condition in which you received them. Without the packing container, the carrier will void your claim.
Any Shortages and/or discrepancies must be reported within 10 days from the receipt of merchandise.
RETURN PARTS AUTHORIZATION
Any merchandise to be returned to Blower Drive Service Co. must have a “RETURN AUTHORIZATION NUMBER” issued by our customer service department which can be reached during regular business hours at 562-693-4302. You must be issued a “Returned Authorization Number”. Items returned without a valid
reason (form our point of view) will be subject to a 20% RESTOCK CHARGE. All returns must be “PREPAID POSTAGE” and “FULLY INSURED”, as we will not accept collect shipments. In cases where a return is due to our error, we will refund or credit the prepaid ground freight charges. Return claims must be made within 30 days from the ship date on the invoice. Returns must be accompanied by a copy of the original invoice/packing slip. The return authorization number must be clearly written on the outside of the package.
A.R.A. number does not guarantee a replacement or refund, but only that we will inspect the merchandise based on your claim. Electrical parts are not returnable. Returns after 60 days will not be accepted, exchange or refunded. Merchandise shipped in error will be exchange or refunded, at no charge. We cannot be responsible for unauthorized returns. NO RETURNS ACCEPTED ON SPECIAL ORDER MERCHANDISE.
Any customer who refuses delivery of an order (damaged shipment excluded) will be required to pay the additional return freight charges and/or 20% restock fee. These charges must be paid in full before any future orders will be shipped.
If any item in your order happens to be out of stock at the time your order is shipped, those items will be places on back order for you and duly noted on your invoice/packing slip. If after 30 days your back order is not filled, you will receive an inquiry to determine if you still want the parts to remain on back order or funds returned and the parts takes off of the back order list. No back orders will be kept on orders shipped outside the United States.
All orders are sent via United Parcel Service. Next day or second day air service is also available. Some items may be too large or too heavy to ship via U.P.S. therefore these items will be sent via common carrier or air freight. Shipping and handling charges are billed at the prevailing rate and added to the invoice.